To cancel an order you must inform us by email via or call us on 01200 425070, before the order has been dispatched.

Any products that are deemed to be damaged or defective upon delivery can be returned for a full refund given that we are notified within 7 working days of the delivery of the goods in question.

Returns where the part delivered has been mistakenly ordered by the customer will be subject to a 20% restocking fee, however exchanges may be granted at the discretion of the management.